Third Party Support Contracts

tailored programs to meet your needs

network support contractsAxis Business Solutions supports server, storage and networking hardware from over 30 industry-leading OEMs as well as Wintel/Blade/ISS technology, and UNIX operating systems including Sun, HP and IBM flavors. The perfect fit for hybrid data centers, businesses desiring to maintain any significant legacy hardware, mixed-vendor data centers, or businesses simply looking to save an average of 20% off the maintenance fees charged by OEMs for equivalent SLAs.

We take flexibility very seriously, and tailor our programs to meet your needs, whether you need 7x24x365 support, help desk only, active network monitoring, automated diagnostics and ticket-opening, or a completely reactive system–or anything in between. You choose the SLA you require and we can present you with a number of options to achieve it within your service and budget restraints. Most importantly, we develop a clear transition plan from the beginning to ensure that your change in support service providers happens smoothly with minimal impact, if any, on your daily operations, uptime, or the productivity of your teams.

  • Global footprint, local certified technicians and parts
  • Worldwide coverage and access
  • Proactive, automated, or completely self-serve solutions to accommodate all preferences
  • Multi-Vendor support solutions
  • 7x24x365 availability
  • U.S.-Based Response Center
  • OS support services
  • Legacy product support
  • FixFIRST & interoperability policies

Contact us today!

We Customize Technology Solutions for the Following Industries:
Small / Mid-size | Enterprise | Education | Government | Financial

Technology Procurement

I have been working with Axis Business Solutions for over three years now and have received nothing short of superior customer service, quick, timely turnaround of orders and willingness to do what was needed to get the job done. They are a pleasure to do business with.

- Tony Mazzeo

PenBay Healthcare