Service Alert from Dataprise


The National Oceanic and Atmospheric Administration (NOAA) is predicting that hurricane Matthew may make landfall on large portions of the East Coast this week. Heavy rains and strong winds are forecasted to start as early as Friday morning and lasting as late as Monday morning. Several states have already declared a state of emergency as there is a strong likelihood of power outages and flooding in low lying areas. Please make sure to plan accordingly so that you and your loved ones remain safe in the event hurricane Matthew does make landfall.

While the priority is to keep yourselves safe, the time to take proactive steps to safeguard your technical resources, including servers and critical systems infrastructure, is now.

Axis & Dataprise strongly recommends that customers take the following precautions to ensure the stability of their technical environments:

  • Shut down all workstations and non-mission critical servers should intense storms affect office locations
  • Ensure redundant power protection or extended UPS power is available for critical devices
  • Ensure a recent full backup is stored at an offsite location
  • Take steps to avoid possible water damage, including moving equipment off of the
  • floor and away from flood prone areas

Following these simple steps will help ensure that your information technology assets are protected throughout the storm. Other options may be available to keep your critical business applications (e-mail, file access, etc) available to you and your staff. Please contact us for more information.

For more information on hurricane Matthew, please refer to the following links:

In the event that you experience a technical emergency, we have a fully staffed service desk that is ready to assist you with your IT needs. To reach our remote support center, please call 866-735-2532 or email