Carrier Services

Axis Provides Effective Roadmap For Non-Profit Organization

Problem Overview:

Easter Seals is a non-profit organization with numerous sites throughout the Northeast that provides services, education and outreach for people with disabilities. The organization’s Main office was receiving and processing 196 individual Telecom Invoices monthly. Due to the strict accounting principles of a non-profit, each charge on every invoice had to be identified and assigned an accounting code, then entered into their accounting system. With so many invoices from approximately 14 different Telecom Providers, the process of going through those each month was extremely arduous and time consuming. Additionally, many of the remote sites had legacy service and inadequate expertise to improve and upgrade without a significant increase in cost.

Solution:

Our Team complied a thorough inventory of all lines, circuits, numbers, services, and carriers by location. We identified $1,000’s in excess monthly charges, placed all of Easter Seals locations onto a Consolidated Billing Platform and we became Easter Seals’ “Team of Experts”. We are always available to assist them with anything pertaining to Carrier Services. By assuming the Carrier Services Management role – essentially acting as an extended arm of their in house staff – we have cleaned up a billing disaster, saving them over $84,000 a year in hard cost plus countless man-hours, and they are well positioned for future upgrades.

Results:

Easter Seals is saving over $7,000 monthly. They receive only 3 invoices each month (3 invoices by their choice, we actually got them down to a single invoice, but they needed one for each region). An online Portal with all Accounting Codes has been applied to the appropriate charges, along with extensive reporting capabilities. On-call technical and billing expertise is also at the disposal of Easter Seals. We have provided a Cost Effective Roadmap in place for upgrading the Remote Sites as budget permits, while freeing up Resources to focus on other task and projects.