Third Party Support Contracts

third party support contracts

network support contractsAxis Business Solutions supports server, storage and networking hardware from over 30 industry-leading OEMs as well as Wintel/Blade/ISS technology, and UNIX operating systems including Sun, HP and IBM flavors. The perfect fit for hybrid data centers, businesses desiring to maintain any significant legacy hardware, mixed-vendor data centers, or businesses simply looking to save an average of 20% off the maintenance fees charged by OEMs for equivalent SLAs.

We take flexibility very seriously, and tailor our programs to meet your needs, whether you need 7x24x365 support, help desk only, active network monitoring, automated diagnostics and ticket-opening, or a completely reactive system–or anything in between. You choose the SLA you require and we can present you with a number of options to achieve it within your service and budget restraints. Most importantly, we develop a clear transition plan from the beginning to ensure that your change in support service providers happens smoothly with minimal impact, if any, on your daily operations, uptime, or the productivity of your teams.

  • Global footprint, local certified technicians and parts
  • Worldwide coverage and access
  • Proactive, automated, or completely self-serve solutions to accommodate all preferences
  • Multi-Vendor support solutions
  • 7x24x365 availability
  • U.S.-Based Response Center
  • OS support services
  • Legacy product support
  • FixFIRST & interoperability policies

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We Customize Technology Solutions for the Following Industries:
Small / Mid-size | Enterprise | Education | Government | Financial

Technology Procurement

Partnering with Axis has brought and improved the customer service element that you don't get with the bigger names out there. It's nice to go to your VAR when it's a one stop shop like software, Hardware, telecom services, print services etc....It cuts down on me doing a whole lot of research. Axis is a valued partner to our company.

-Rob Drew

ModusLink Corporation