Managing annual hardware and software support renewals can be an arduous task for any size organization. Countless hours are spent by IT managers managing these contracts, gaining visibility into the install base and managing to the many different expiration dates even within a single product set. Missed expiration dates can result in costly reinstatement fees or the inability to renew all together.
At Axis we take the hassle out of maintenance and support renewals. Whether the original purchase was made through Axis or elsewhere, our dedicated Renewal Specialists work in conjunction with your account executive to ensure that you’re aware of upcoming renewals long before they’re due. This ensures enough time to do license reconciliation – confirming the number of licenses up for renewal match what you currently have installed. We’ll also work with the manufacturers to consolidate contracts and co-terminate expiration dates whenever possible.
Axis’ Renewal Specialists save you time and money while freeing up your resources to add more value to your organization.
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I have been working with Axis Business Solutions for over three years now and have received nothing short of superior customer service, quick, timely turnaround of orders and willingness to do what was needed to get the job done. They are a pleasure to do business with.
- Tony Mazzeo